UPDATED: July 2021
AN EQUAL OPPORTUNITY EMPLOYER:
It is Families Forward’s policy to provide an equal employment opportunity for all applicants regardless of race, color, religion, age, sex (including pregnancy, gender identity and sexual orientation), national origin, disability or genetic information, veteran status, or any other protected characteristic as established by law. Families Forward hires only U.S. citizens and Non-citizens who are legally authorized to work in the United States.
Technical Assistance/Quality Assurance and Training Specialist for Healthy Families Virginia
The Technical Assistance Quality Assurance Training Specialist serves as a subject matter expert to help ensure model fidelity and compliance for the Healthy Families Virginia network by monitoring quality assurance, supporting professional development, and facilitating and guiding continuous quality improvement efforts to the HFV affiliates; one of the three home visiting models under the Families Forward Virginia umbrella.
The position is responsible for working with agency leadership and program staff in planning and conducting QA/QI activities for their assigned program/region. The TA/QAT is responsible for reviewing standards, policies and procedures, as well as evaluating the program’s effectiveness and adherence to model standards. The Technical Assistance Quality Assurance Training Specialist ensures compliance with contract/grant terms, data collection and accreditation standards. They are responsible for creating and executing on-site and virtual trainings as needed by the HFV network.
All of these duties are fulfilled in alignment with Families Forward Virginia’s high performing culture and core agency values of Respect, Integrity, Champion, Collaborative and Excellence as well as in support of our team-based environment in which all staff work together toward a shared vision and goal.
REQUIRED EXPERIENCE AND EDUCATION:
Master’s Degree in Human Services or equivalent experience preferred
A minimum of five years of program management experience in the Healthy Families model
A minimum of three years of human service administration, program coordination, professional and systems development within a home visiting program.
Experience with program evaluation, quality assurance and continuous quality improvement.
Experience with various presentation technology, software and platforms.
KNOWLEDGE, SKILLS AND ABILITIES
Exceptional written and oral communication skills with a wide range of audiences.
Strong proficient knowledge and experience in Microsoft Office applications.
Ability to manage multiple projects/responsibilities simultaneously.
Experience with group facilitation, training, supervision and team development.
Ability to plan and implement quality enhancement or quality improvement initiatives.
Experience in designing training materials.
Ability to be comfortable working in an open office environment, which fosters critical collaboration among colleagues.
Experience and expertise in culturally humble practices and a strong background in working with diverse coalitions to advance common goals.
Ability to develop thoughtful leadership on specific topics and/or emerging practice areas in the field.
A more detailed job description can be viewed here.
About Families Forward
Families Forward Virginia, a 501(c)(3) nonprofit organization, is Virginia’s leading organization dedicated to disrupting the cycles of child abuse, neglect and poverty. The organization was created in 2017 as a result of the merger of CHIP of Virginia, Early Impact Virginia and Prevent Child Abuse Virginia.
Supported by both public and private funding, Families Forward Virginia provides statewide leadership for and unifies support of a multitude of Virginia programs through evidence-based and multi-generational prevention strategies. Working with parents and their children, the statewide nonprofit provides Home Visiting Programs, Family Support and Education, Professional Development, Child Sexual Abuse Prevention Programs, Advocacy, Public Awareness/Public Education. Families Forward provides annual training and support for more than 1,000 Virginia parenting professionals and volunteers, and tracks service provision and actual outcomes for multiple services across the Commonwealth.
We recognize and appreciate the importance of creating an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. We recognize that each employee’s unique experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible services to our affiliates, partners and other stakeholders. Given that our individual social, economic, and cultural identities shape and influence our experiences and perspectives, we want a workforce that reflects the people and communities serve. We must continue to address systemic racism and social injustices to truly disrupt cycles of child abuse, neglect and poverty.
Resume and cover letter should be submitted to: Reagan Eshleman
No additional open positions at this time